Privacy Policy

Last updated: 01-09-2024

At RN Tours and Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services.

1. Information We Collect

We may collect personal information from you in the following circumstances:

When you book a taxi or travel service with us (name, contact details, and booking information)
When you fill out forms on our website (contact forms, feedback forms, etc.)
When you contact us via email, phone, or other channels

The information collected may include your name, email address, phone number, home address, and travel preferences. We also collect technical information about your device, browser, and IP address when you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our taxi and travel services and manage your bookings
To communicate with you regarding your bookings and service updates
To respond to your enquiries and provide customer support
To personalize your experience and offer tailored services
To improve our website and services through analytics and user feedback

3. Data Sharing and Third Parties

We do not share your personal data with third parties, except in the following cases:

When required by law or to protect our rights and safety
With trusted service providers (e.g., IT support, payment processors) to assist in delivering our services
With authorities or regulators, where applicable (e.g., transportation authorities)

We ensure that any third-party service providers adhere to strict privacy standards and only use your data for the specified purpose.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may also retain certain information for legal or regulatory requirements.

5. Security

We take appropriate measures to protect your personal data from unauthorized access, disclosure, or loss. This includes secure servers, encryption technologies, and restricted access protocols. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to any inaccurate information
Request the deletion of your data (where applicable)
Withdraw consent for processing your data at any time

To exercise these rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

RN Tours and Travels
H NO 2-2-647/77/H/1, C.E Colony, Baghamberpet, Hyderabad
Tel: +91 79980 00444
Email: rntaxi444@gmail.com